Privacy Policy
At Ravi Medical Store (ravimedicalstore.pk), we are deeply committed to maintaining the privacy and confidentiality of our customers' personal and medical information. This Privacy Policy describes how we collect, use, and protect your information when you interact with our website and services.
1. Collection of Personal Information
We may collect the following information from our users:
- Full Name, Contact Number, Email Address, Delivery Address
- Prescription details (when required)
- Payment information for order processing
- Device and browsing information (via cookies)
2. Purpose of Data Collection
We collect your data in order to:
- Process orders and deliver products efficiently
- Verify prescriptions and comply with regulations
- Communicate with you regarding your orders or inquiries
- Improve the functionality of our website and customer experience
- Send offers, discounts, or health tips (only if subscribed)
3. Data Confidentiality
Your personal information is treated as confidential and is not shared with any third party without your consent, except in the following situations:
- To complete deliveries (e.g., courier partners)
- For payment processing
- When legally required by regulatory authorities
4. Use of Cookies
Our website uses cookies to understand user preferences and enhance the overall browsing experience. You can manage or disable cookies through your browser settings.
5. Data Protection Measures
We have implemented security measures to safeguard your data from unauthorized access, alteration, or loss. Despite this, no system is completely secure — and we recommend customers keep their login and personal data safe on their end.
6. User Rights
As a user, you have the right to:
- Request access to the information we hold about you
- Ask us to update or delete your data
- Opt out of marketing communications at any time
To exercise these rights, please contact us using the details provided below.
7. Updates to Privacy Policy
We may revise this Privacy Policy as necessary. All updates will be posted on this page and take effect immediately upon publishing.
