Return and Refund Policy – Ravi Medical Store.

  1. Shipping Methods:
  • We offer standard shipping services within Pakistan.
  • Shipping fees may vary based on the delivery location and the weight of the package.
  1. Processing Time:
  • Orders are processed within 1-2 business days from the date of purchase.
  • Customers will receive a confirmation email /Sms with tracking information once the order has been shipped.
  1. Delivery Time:
  • Estimated delivery times range from 1 to 3 business days depending on the shipping destination.
  • Ravi Medical Store is not liable for any delays caused by inclement weather or other unforeseen circumstances.
  1. Shipping Charges:
  • Shipping charges are calculated at checkout based on the weight and destination of the package.
  • Any customs duties or taxes imposed during shipping are the responsibility of the customer.
  1. Tracking Orders:
  • Customers can track their orders using the provided tracking number on our website or through the designated courier service.
  1. Return Eligibility:
  • We accept returns within 3 days of the delivery date.
  • To be eligible for a return, items must be unused, in the same condition as received, and in the original packaging.
  1. Return Process:
  • Customers must contact our customer service team at to initiate the return process.
  • Once approved, customers will receive instructions on how to return the product.
  1. Refund Policy:
  • Refunds will be issued to the original payment method once the returned items are received and inspected.
  • Shipping fees are non-refundable unless the return is due to an error on our part.
  1. Damaged or Defective Products:
  • If a product is received damaged or defective, customers should contact us within 48 hours of receiving the order.
  • We may request photos or other evidence to assess the issue.
  1. Exchange Policy:
  • We do not offer direct exchanges. Customers can return the unwanted item and place a new order for the desired product.
  1. Return Shipping:
  • Customers are responsible for the cost of return shipping unless the return is due to an error on our part.
  1. Cancellation Policy:
  • Orders can be canceled within 24 hours of purchase. Contact our customer service team for assistance.
  1. Contact Information:

Note: This shipping and return policy is subject to change without prior notice. Customers are encouraged to review the policy regularly for updates.

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