At Ravi Medical Store, we strive to provide high-quality healthcare products and excellent customer service. Please read our Return and Refund Policy carefully before placing an order.
â 1. Eligibility for Returns
Due to the sensitive nature of pharmaceutical products, medicines are not eligible for return once sold.
However, returns will be accepted if:
âĄī¸ The product is damaged, expired, or incorrect at the time of delivery.
âĄī¸ The packaging is unopened and the product has not been tampered with.
â ī¸ 2. Reporting Issues
âšī¸ If there is an issue with your order, you must notify us immediately upon receiving the product.
âšī¸ All claims for returns must be made within 48 hours of delivery, along with clear photographic evidence of the issue.
đĢ 3. Non-Returnable Items
â Opened or used products.
â Prescription medicines without a valid complaint or damage.
â Items without original packaging or invoice.
đ° 4. Refund Process
âšī¸ If a return is approved, you may choose between:
đ A replacement of the same item (if available), or
âŠī¸ A refund to your original payment method.
â° Refunds are processed within 5â7 business days after we verify the returned item.
đ 5. Return Method
đ Products must be returned to the address provided by our customer support team.
đĻ Delivery charges for returns (if applicable) will be discussed on a case-by-case basis.
â 6. Order Cancellations
â ī¸ Orders can only be cancelled before they are dispatched.
đ Once an order is shipped, it cannot be cancelled or changed.
đ 7. Contact for Returns
đ§
Email:ravimedicalstorejcd@gmail.com
đą
Phone:0300 3177668
đ˛
WhatsApp:0345 0198299
đĸ
Address:Near Imam Medical Center Shah Ghazi Muhalla Jacobabad