At Ravi Medical Store (ravimedicalstore.pk), we are deeply committed to maintaining the privacy and confidentiality of our customers' personal and medical information. This Privacy Policy describes how we collect, use, and protect your information when you interact with our website and services.
1. Collection of Personal Information
We may collect the following information from our users:
Full Name, Contact Number, Email Address, Delivery Address
Prescription details (when required)
Payment information for order processing
Device and browsing information (via cookies)
2. Purpose of Data Collection
We collect your data in order to:
Process orders and deliver products efficiently
Verify prescriptions and comply with regulations
Communicate with you regarding your orders or inquiries
Improve the functionality of our website and customer experience
Send offers, discounts, or health tips (only if subscribed)
3. Data Confidentiality
Your personal information is treated as confidential and is not shared with any third party without your consent, except in the following situations:
To complete deliveries (e.g., courier partners)
For payment processing
When legally required by regulatory authorities
4. Use of Cookies
Our website uses cookies to understand user preferences and enhance the overall browsing experience. You can manage or disable cookies through your browser settings.
5. Data Protection Measures
We have implemented security measures to safeguard your data from unauthorized access, alteration, or loss. Despite this, no system is completely secure — and we recommend customers keep their login and personal data safe on their end.
6. User Rights
As a user, you have the right to:
Request access to the information we hold about you
Ask us to update or delete your data
Opt out of marketing communications at any time
To exercise these rights, please contact us using the details provided below.
7. Updates to Privacy Policy
We may revise this Privacy Policy as necessary. All updates will be posted on this page and take effect immediately upon publishing.
8. Contact Us
Email: ravimedicalstorejcd@gmail.com
Phone: 0300 3177668
WhatsApp: 0345 0198299
Address: Near Imam Medical Center Shah Ghazi Muhalla Jacobabad